![]() ![]() Once you've recorded your phone call, it's quick and easy to turn your call into a transcript using the Transcribe app or online editor. How to transcribe a phone call using the Transcribe app Check out our individual guides on how to transcribe a Zoom recording, a Teams meeting and a Google Meet call for step-by-step instructions on how to record and transcribe calls made on these platforms. If you're making a phone call from your computer, then chances are you're using a platform like Zoom, Microsoft Teams or Google Meet. Download your preferred app and follow the in-app instructions to record your phone call. If the speakerphone method is a little too rudimentary for you, then using a phone call recording app like RingCentral, Cube Call Recorder or Google Voice is a great alternative. The clearer the conversation is, the more accurate your transcription will be. Make sure the device is near to your phone's speaker so that it captures the audio effectively. Simply open up the Voice Memos app on your Apple device (iPhones, iPads and Macs all have the same built-in app) or the equivalent on your Android/PC and start recording. The simplest way to record a phone call is to put your phone call on speakerphone and then use another device - either another phone or your computer - to record the call. Recording phone calls is a common business practice, but it isn't as straightforward as it could be, as neither iPhone nor Android have a built-in function for recording calls. How to record a phone call How to record a phone call on your phone Hopefully you won't ever be in this situation, but there are times when phone call transcripts can be used as evidence of what's been said and as proof of how situations have been handled. Use the transcripts for training purposesĬall transcripts can be shared as part of the training and onboarding process, as an example of what works well (and what doesn't) when communicating with customers.If you work in a customer-facing role, then recording phone calls means that you can keep track of conversations, refer back to your notes and pick up where you left off, avoiding repetition of conversations for better customer service. Keep records of conversations for better customer service.This might be particularly useful if you're a journalist or you're in charge of your company's marketing efforts. How to transcribe a phone call using the Transcribe appĪ written transcript is easy to skim-read and search, so that you can quickly find important parts of the conversation and pull out important quotes. Not only is this the polite thing to do, it's also the law in many jurisdictions. ![]() Note: If you want to record a call, always ask the other callers for permission first and inform them how you'll be using the recording. In this guide we'll outline how to record a phone call using your phone or computer, followed by step-by-step instructions for how to transcribe your phone call. Maybe you want to keep a record of the conversation for legal purposes, or maybe the thought of taking accurate notes while staying on top of the conversation is just too much.īy taking the pressure out of note-taking, you can fully engage in the phone call, knowing you'll get a full transcript once the call has ended. Perhaps you want to use exact quotes from the conversation for an article or a report, or you want to use the transcript for training purposes. When conducting professional phone calls, there are plenty of situations where recording and transcribing the call might come in handy. How to record and transcribe a phone call ![]()
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